William Hill Casino Review

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  1. William Hill Casino Reviews
  2. William Hill Online Casino
  3. William Hill Casino Review
  4. William Hill Live Casino Mobile

William Hill Casino Review. William Hill is a veteran online gamingsite that has been around for many years. The success of the brand lies in its dedication to providing players with high-quality games and services. It is also a popular site for most players because of its generous bonuses and promotions. For the record, William Hill Casino is licensed by the UKGC (Reference No. Alongside the casino licenses are seals of approval from other third parties like GambleAware, GamStop and Gamblers Anonymous. These are already good signs that William Hill Casino means the real deal when it comes to Responsible Gambling.

OVERALL RATING:
Reliability:
Software & Games:
Payout Speed:
Customer Service:

William Hill, self-claimed 'Britain's favorite bookmaker,' has been through several ups and downs throughout its history that spans almost a century (the company was founded in 1934).

Right now, though, things are looking up: in 2014, they reported net revenue of £1.6 billion (up 8% from the previous year) and operating profits of £372.2 million (up 11% from the previous year). Having been online since 1998, William Hill is now one of the biggest internet bookmakers in the U.K. with almost 3 million digital customers yearly and over 16,000 employees in three locations (UK, Ireland and Gibraltar). They've won plenty of industry awards, the latest of which being Sportsbook Operator of the Year at 2016 iGaming Awards.

WilliamHill.com is translated into 21 languages and the site gets plenty of traffic from all over Europe – in fact, one of their main markets besides the UK is Spain (they're La Liga team Malaga's main sponsor). Is lottokings legit. The UK is clearly the biggest market for William Hill and responsible for around 82% of their revenue. According to Gambling Compliance, William Hill has the biggest market share in the UK online betting industry (15%, although Bet365.com comes close with 14% of the market).

You have to be 'everywhere' in order to become one of the biggest betting sites in the UK. William Hill achieves this partly by sponsoring the England and Scotland national teams, the FA Cup, World Darts Championship, 'the richest greyhound race in the world' at Wimbledon, and several other top-level competitions.

Players from the US, Germany, France and Turkey are prohibited.

Plenty of Ways to Fund Your Account

As you might expect from a gambling site that's big on an international level, William Hill has a plethora of free deposit and withdrawal options: Visa, Mastercard, and Maestro credit and debit cards, e-wallets like Neteller and Skrill, online banking services, pre-paid cards, and vouchers. (I counted 40 payment options altogether.)

The deposit limit for most of the banking options is £10 while the withdrawal limit is £5. This might sound like a small detail, but many sites have a min. deposit limit of £10 and a min. withdrawal limit of £20 so it's nice that the min. amount you can withdraw is smaller than the min. amount you can deposit.

Sportsbook

Considering all the information I ran into when doing research, I had high expectations for William Hill (especially the sportsbook section of the site).

At first sight, though, the betting interface looked surprisingly complicated. I've gotten used to filters on the left side of betting lines so it took me a while to find the tabs positioned above the betting lines.

The sportsbook lobby felt complicated but you'll learn your way around it.

Soccer is a huge market for William Hill (as you might guess to be the case for a sportsbook that's popular within United Kingdom and sponsors both England and Scotland national teams). They now offer betting lines on over 60,000 soccer games per year, so wherever you're from, they've got you covered in all likelihood.

In-play betting has gotten increasingly popular in the sports betting market in general. William Hill has recognized the opportunity and in-play games now bring-in around half of their turnover.

William Hill has plenty of leagues and games covered from several countries. Still, I was surprised to find out that, for example, the Finnish hockey league ('SM-Liiga') was missing even though it's one of the most reputable hockey leagues in the world, and the same was true for 'Veikkausliiga,' the premier football league in Finland. William Hill has covered British sports extremely well (as one might expect) but I wouldn't recommend this site to our Finnish visitors.

Problems with the Poker Client

You can only install William Hill Poker if you have a Windows computer. I have an iMac, so I had to use the instant-play version of the poker client – in other words, I played within the web browser.

Or at least tried to play.

Even though I have a 100mb internet connection, the experience was too laggy for my liking, and the graphics looked poor on my 27-inch Retina display. That was not all, though: the poker client froze the second I received my cards (I could only hear the software telling me to act but there was nothing I could do):

I have no idea what's going on in this screenshot. It's my turn – I can hear the game urging me to act – but there's nothing I can do.

So What About the Casino?

I decided to go ahead and try the Vegas-styled games. I chose Wish Upon a Jackpot and pressed 'Play Now,' only to see the following notification:

A streak of bad luck and I haven't even started playing yet!

I had now tried to play twice (first poker then casino games) and been unsuccessful both times. If I was a regular customer and not someone who's out to write a William Hill review, I would have probably given up here. But there I was 15 minutes later, determined to finish this review with style.

So I went ahead and chose White King – after all, I've always liked lions. And…

… it finally worked!

It was a struggle but I got there. Here's my reward: a majestic 0.50€ win.

The game loaded in a few seconds and there I was, ready to play. Instantly, they wanted me to allow pop-ups for williamhill.com – I wondered why, considering how nothing good ever comes out of pop-ups. The game seemed to function just fine, but I thought it could have something to do with the actual gameplay experience. Nope, it was just to bombard me with three advertisements before I even got a chance to spin the reel.

After getting rid of the ads, I was still unable to play. Apparently, the deposit went to my poker balance, so now I had to go to my account page and transfer the money to my casino balance. (By the way, I lost 0.05€ during the poker game for not acting after posting blinds – normally I'd leave that issue alone but since it's such a small sum of money – however, for the purposes of writing this review, I thought it would be best to see how the customer service were going to react to this issue – more about that lower.)

Then I finally got to play for real. Here are some screenshots:

William hill casino las vegas

Legitimate online casinos. Got a straight when playing Jacks or Better.

The roulette game has nice graphics.

I won nothing throughout several spins on the Incredible Hulk.

I love the graphics in this Playtech-powered blackjack game.

The Spider-Man game was fun.

William Hill Casino offers a 100% up to £150 first deposit bonus. The bonus has a 20x wagering requirement (deposit+bonus) but that only goes for slots and scratch cards; if you want to play roulette games, Casino Hold'em or Pai-Gow, the requirement is 80x; if you want to play baccarat, blackjack games (excluding Blackjack Switch and Pontoon), craps, or video poker, the requirement is 100x.

For example, if you were to deposit £150 (for which you'd get a £150 bonus), you would have to place a total of £6000 worth of bets on slot machines or scratch cards in order to complete the bonus and be allowed to withdraw your winnings. This is one of the better bonuses in the online casino market considering the wagering requirements. The casino bonus is valid for 30 days after registering.

William Hill recently opened a Macau-styled online casino (before doing so they already had a 'regular' online casino and a Vegas-styled casino). It's certainly an interesting addition – you can experience Macau on your computer with games that are different from what we're used to seeing online – oh, and they have live dealers and all.

The lobby of William Hill's Macau-styled casino.

The live dealer casino has a min. betting limit of 3€ and max. betting limit of 10,000€.

Customer Support

Remember when I lost that 0.05€ in the poker game because the poker client froze on me and I unable to act after posting blinds? As mentioned, this was a good opportunity to test the quality of their customer service, so here I was, in the waiting line for their live chat support:

I waited almost exactly 03:25 minutes for the chat to start.

22 minutes later, I was still waiting for Kim the chat support agent to solve the case. Finally, Kim had done her check-up, and declared: 'As I have checked your account, there's no broken games recorded.'

Well, I still had the screenshot you saw earlier in this article, so I instantly attached that to the chat as proof. 15 minutes later Kim tells me she's still there and proceeds to disappear for another 5 minutes, until…

It took Kim 50 minutes to reach her verdict.

Kim solved the issue (or so I thought)! I would be happy with the outcome if it hadn't taken 50 minutes. Oh, and the fact that the money never appeared on my account. I just didn't have it in me to start a new chat conversation.

You can reach William Hill's customer service via live chat, phone, e-mail and even Twitter, 24 hours a day, 7 days a week. As you can tell, being available in many ways means little if the actual customer service experience is bad – for example, many criticize Pinnacle Sports for only having e-mail support but I have no complaints because they do it so well.

Conclusion

WilliamHill.com is best-suited for U.K. sports bettors. I had a below average experience at William Hill's casino and poker room, so I wouldn't recommend anyone to sign-up just for those. This site has a long history of being a reliable gambling operator, and as one of the biggest online bookmakers in the U.K., they're constantly under the public eye, so I'd feel safe betting money here.

Join Today at William Hill!

This review was made by: LegitGamblingSites.com Rating: 3.7 out of 5

You've probably heard of William Hill if you're familiar with sports betting, as it's best known for its online sportsbook that operates in multiple countries across theworld.

Now, William Hill has quietly launched an online casino in New Jersey with plans to make it as big as the sportsbook.

The casino industry is fierce in NJ, which means William Hill will have to bring out the big guns to compete with industry giants like BetMGM and GoldenNugget.

As the casino continues with its soft launch, what will the final product look like? Will the bonus be as big as its sportsbook offers?

Our review will put William Hill under the microscope and examine what's available now, as well as what's to come for the online casino.

What is William Hill Offering?

Currently, William Hill is offering a desktop and mobile compatible online casino with a small selection of games.

The casino and sportsbook are integrated, which makes it easy for players to switch back and forth between the two.

Eventually, we expect to see live dealer games added to the library, as well as a lot more updates.

LicenseNew Jersey Casino Control Commission, New Jersey Division of Gaming Enforcement, Tropicana AC
Bonuses$50 Risk-Free Welcome Bonus
Payment Methods7Visa, MasterCard, eCheck, PayPal, Play+ Card, Skrill, Cash at Retail Sportsbook
Casino Games3Slots, Roulette, Baccarat
Providers1NetEnt
Mobile AppiOS and Android
VIP ProgramN/A
Minimum Deposit$20
Minimum Withdrawal$20
Customer SupportLive chat, email, phone

William Hill Licensing, Safety and Trustworthiness

William Hill is a well-known operator around the world and has a great reputation among players as being a reliable and safe casino you can trust.

Casino

Legitimate online casinos. Got a straight when playing Jacks or Better.

The roulette game has nice graphics.

I won nothing throughout several spins on the Incredible Hulk.

I love the graphics in this Playtech-powered blackjack game.

The Spider-Man game was fun.

William Hill Casino offers a 100% up to £150 first deposit bonus. The bonus has a 20x wagering requirement (deposit+bonus) but that only goes for slots and scratch cards; if you want to play roulette games, Casino Hold'em or Pai-Gow, the requirement is 80x; if you want to play baccarat, blackjack games (excluding Blackjack Switch and Pontoon), craps, or video poker, the requirement is 100x.

For example, if you were to deposit £150 (for which you'd get a £150 bonus), you would have to place a total of £6000 worth of bets on slot machines or scratch cards in order to complete the bonus and be allowed to withdraw your winnings. This is one of the better bonuses in the online casino market considering the wagering requirements. The casino bonus is valid for 30 days after registering.

William Hill recently opened a Macau-styled online casino (before doing so they already had a 'regular' online casino and a Vegas-styled casino). It's certainly an interesting addition – you can experience Macau on your computer with games that are different from what we're used to seeing online – oh, and they have live dealers and all.

The lobby of William Hill's Macau-styled casino.

The live dealer casino has a min. betting limit of 3€ and max. betting limit of 10,000€.

Customer Support

Remember when I lost that 0.05€ in the poker game because the poker client froze on me and I unable to act after posting blinds? As mentioned, this was a good opportunity to test the quality of their customer service, so here I was, in the waiting line for their live chat support:

I waited almost exactly 03:25 minutes for the chat to start.

22 minutes later, I was still waiting for Kim the chat support agent to solve the case. Finally, Kim had done her check-up, and declared: 'As I have checked your account, there's no broken games recorded.'

Well, I still had the screenshot you saw earlier in this article, so I instantly attached that to the chat as proof. 15 minutes later Kim tells me she's still there and proceeds to disappear for another 5 minutes, until…

It took Kim 50 minutes to reach her verdict.

Kim solved the issue (or so I thought)! I would be happy with the outcome if it hadn't taken 50 minutes. Oh, and the fact that the money never appeared on my account. I just didn't have it in me to start a new chat conversation.

You can reach William Hill's customer service via live chat, phone, e-mail and even Twitter, 24 hours a day, 7 days a week. As you can tell, being available in many ways means little if the actual customer service experience is bad – for example, many criticize Pinnacle Sports for only having e-mail support but I have no complaints because they do it so well.

Conclusion

WilliamHill.com is best-suited for U.K. sports bettors. I had a below average experience at William Hill's casino and poker room, so I wouldn't recommend anyone to sign-up just for those. This site has a long history of being a reliable gambling operator, and as one of the biggest online bookmakers in the U.K., they're constantly under the public eye, so I'd feel safe betting money here.

Join Today at William Hill!

This review was made by: LegitGamblingSites.com Rating: 3.7 out of 5

You've probably heard of William Hill if you're familiar with sports betting, as it's best known for its online sportsbook that operates in multiple countries across theworld.

Now, William Hill has quietly launched an online casino in New Jersey with plans to make it as big as the sportsbook.

The casino industry is fierce in NJ, which means William Hill will have to bring out the big guns to compete with industry giants like BetMGM and GoldenNugget.

As the casino continues with its soft launch, what will the final product look like? Will the bonus be as big as its sportsbook offers?

Our review will put William Hill under the microscope and examine what's available now, as well as what's to come for the online casino.

What is William Hill Offering?

Currently, William Hill is offering a desktop and mobile compatible online casino with a small selection of games.

The casino and sportsbook are integrated, which makes it easy for players to switch back and forth between the two.

Eventually, we expect to see live dealer games added to the library, as well as a lot more updates.

LicenseNew Jersey Casino Control Commission, New Jersey Division of Gaming Enforcement, Tropicana AC
Bonuses$50 Risk-Free Welcome Bonus
Payment Methods7Visa, MasterCard, eCheck, PayPal, Play+ Card, Skrill, Cash at Retail Sportsbook
Casino Games3Slots, Roulette, Baccarat
Providers1NetEnt
Mobile AppiOS and Android
VIP ProgramN/A
Minimum Deposit$20
Minimum Withdrawal$20
Customer SupportLive chat, email, phone

William Hill Licensing, Safety and Trustworthiness

William Hill is a well-known operator around the world and has a great reputation among players as being a reliable and safe casino you can trust.

Let's take a look at why.

License

William Hill is operating in New Jersey through a few licenses. It was able to launch through the TropicanaAC license. Tropicana is an industry giant, and also one of the only online casinos in NJ to offer 24/7 customer support.

Players should expect the same from William Hill NJ.

William Hill is regulated and licensed by the New Jersey Casino Control Commission and the New Jersey Division of Gaming Enforcement to ensure safety and fairness for players.

This means the site goes through regular tests and check-ups, which should leave users feeling protected knowing the state has their back.

Is William Hill Safe?

Like the rest of the online casino industry, William Hill uses a random number generator (RNG) software that guarantees all games are fair.

This is very high tech software that fights against hackers or anyone who might be trying to rig a game.

Not only are the games 100% safe, but so is your account. William Hill goes through a number of steps to make sure your account is protected, including an auto-lock feature and2-Factor Authentication.

Your Money is Secure at William Hill

Compared to other operators, it seems William Hill really goes the extra mile to keep users safe.

You can easily access the Terms and Conditions section, which breaks down Patron Protection as well as answering common FAQs about bonuses, payments, and account features.

Considering William Hill is still in the process of a soft launch, it's obvious that player safety is something they prioritize.

You can read more about William Hill's policies, here.

How I Tested William Hill Casino

There is a lot more that goes into reviewing a casino than just a quick visit to the site's homepage and skimming the game library.

The only way to get a player's point of view is to put yourself in their shoes.

William Hill is in the middle of a trial run, which means its casino platform is not as large as most other operators already established in New Jersey.

There are basic factors to attract users, including a welcome bonus and a handful of popular game titles.

As the online casino begins to prepare for a full launch, we'll keep our review updated with every new feature we see on the way.

Here's what we'll take a look at in our William Hill Casino review:

  1. Welcome Bonus: How to claim it?
  2. Opening an Account: Is it easy?
  3. Deposit and Withdrawal Payment Methods: How do you get your money the fastest?
  4. Game Library: Do you see your favorite game?
  5. Customer Support: What do you do when there's a problem?

Welcome Offers - Grab a Bonus at William Hill Casino!

For the month of November, William Hill is offering new casino users $50 risk-free for the first 24 hours of play! You'll also be refunded any net losseswithin 5 business days after claiming the bonus.

How it works

In order to be eligible for the bonus, you must create an online casino account and make a real money wager on any of the games featured.

You'll then have 24 hours to play as much as you like and will receive up to $50 back depending on how much you lose during the promotion.

For example: If you wager $100 and finish at $60 then your net loss is $40. The $40 will then be credited back to your account.

You will automatically be qualified for the bonus once you make your first wager, so contact customer support if you would prefer to opt-out.

This bonus is only available for online casino players and can not be used on the sportsbook.

Promotions and Tournaments

There are currently no promotions being offered by William Hill online casino, except for the $50 welcome bonus. We expect to see some regular promotions start once the casino goes into fullswing.

VIP program

William Hill does not offer a VIP program to its sportsbook users, which means it's unlikely there will be one for the online casino. Tropicana regularly rewards its high spenders, sopotentially down the road, we could see William Hill NJ do the same thing.

William Hill Casino Offers Risk-Free Bonus but No VIP Rewards

It's nice to see that William Hill has something to offer players, as not all online casinos doing a soft launch do it. Having 24 hours of risk-free playing will probably get William Hill a lotof positive reviews from new users.

So far there are no promotions or VIP programs to speak of, but this is not a deal-breaker for us.

It's still early days for William Hill and there are still many other casinos in the state that have been operating for longer, and still have no loyalty program available.

The sportsbook seems to have a variety of promotions for its bettors, which leads us to believe that eventually, the casino will have the same.

Our Verdict:

Just because there is no VIP program does not mean we should count William Hill out just yet. It's obvious that the casino will soon undergo a lot of updates, and a loyalty program could verywell be one of them. There is also a nice welcome bonus that anyone can take advantage of.

Register a New Account with William Hill

By now you would have noticed that the online casino and sportsbook are all on the same platform. This means you only need to create one account and can easily go back and forth between thetwo.

There are Login and Register buttons on the top right of the sites page, so first time users will want to click Register.

From here, you'll have to input your personal information and account details. William Hill will then confirm your account by sending you an email or SMS with a link you must click.

You'll be redirected to the casino and can start depositing right away.

It couldn't be easier to open an account with William Hill

William Hill makes it really easy to open a casino account, and should only take users a couple of minutes to complete. This is the same with the verification process, which means players don'thave to wait long before being able to start playing.

Our Verdict:

Because of how fast we were able to open an account with William Hill, it definitely gets top marks from us. We would hope this way of registration isn't changed with the new updates, as itcould get more complicated and turn players off from signing up.

William Hill Payment Methods

The following payment methods are available to use on William Hill. Most deposits are instant while withdrawals will vary depending on the method used.

Take a look.

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
VisaCredit / Debit CardInstant4 to 5 business days
MasterCardCredit / Debit CardInstant4 to 5 business days
ACH/VIP PreferredeCheckInstant4 to 5 business days
William Hill Play+ CardPrepaid CardInstantLess than 72 hours
PayNearMe7-Eleven locations in New Jersey15 minutesN/A
PayPaleWalletInstant3 to 4 business days
Skrill eWalletInstantN/A
Cash

William Hill retail sportsbook locations in NJ

InstantInstant
PayWithMyBankOnline bankingInstant

3 to 4 business days

Fund your account in a variety of ways at William Hill Casino

New players have a great variety of payment methods available at William Hill so far. This could be because the sportsbook has already been active in the NJ market and has seen what competitorshave to offer for deposit and withdrawal options. Either way, it has worked in William Hill's favor.

Our Verdict:

Just by looking at the payment methods available, you wouldn't be able to tell William Hill is one of the newest casinos to launch in NJ. Players will see the same popular payment options asother big casinos in the markets, including PayPal and VIP Preferred. Because of this, William Hill has earned another thumbs up from us.

Games you can play at William Hill Casino

William Hill Casino Reviews

Everything has been great for William Hill up until this point, where we get into the games. Again, as we have already mentioned, William Hill's online casino is still in the middle of a trialphase. So the game library is extremely minimal right now.

There are a handful of slots, including Divine Fortune and Mercy of the Gods. These two are jackpot games and both supplied by NetEnt.

You can also play a game of European roulette and baccarat.

William Hill has provided the RTP for each game in its description, as well as the minimum and maximum bets. Players are being asked to provide their feedback on the games to help the onlinecasino decide which games will be added next.

We expect to see a lot more games added to the library really any day now.

The Game selection is small but includes popular slot titles

It's hard to give a strong opinion on the game library because it's obvious how new it is. If anything, we should commend William Hill for offering more than just slot titles throughout itssoft launch.

How to play banco. The operator has already commented that they have made a deal with Evolution, so live dealer games are expected to be launched in due time as well.

Time to collect your winnings? Here's what you need to know

Congratulations, you won! Now, you probably want to get those funds into your account as quickly and easily as possible, right? Here's how to do it.

William Hill has a variety of ways for you to withdraw your money, including PayPal and eChecks. You can take a look above in our payments chart to see whichwithdrawal method is fastest to use.

Most of the time, the method you use to deposit with is the same one you have to use for withdrawals.

You can access your funds from your account where you'll also be able to make your withdrawal.

William Hill Online Casino

Just select how much money you'd like to pull out and the payment method you want to use to complete the transaction.

William Hill takes about 72 hours to process any withdrawal transaction, and then depending on the method you are using, will fund your withdrawal right after. Sometimes itdoes not take the full 72 hours to process.

You might also be asked to provide more information, like a government-issued ID, if you're making a large withdrawal.

Withdrawing is easy but takes time to get your money

William Hill provides a good selection of withdrawal options, but 72 hours is quite a bit of time to wait for the approval.

In order to compete with other big online casinos, William Hill might need to look into how to get users their money faster.

Credit cards also have a tendency to decline online gambling transactions, so always check with your bank before trying to withdraw, even if it is listed as a payment method.

Customer Support

The customer support team at William Hill is fast and here to assist you with any problems you might run into.

If you want to get a response right away, we recommend sending a text message as it seems to be the fastest way to get a hold of support after Live Chat.

There's also a very detailed FAQ section on the site for anything that might not be such an emergency.

William Hill Casino Review

Contact
Email[email protected]
Phone

Phone: 855 754 1200

Text message: 732-786-3968

Live ChatAvailable 24/7 on their website

Responsible Gambling

Playing online is always meant to be a safe and fun experience, but sometimes it can go too far. Unfortunately, it is possible to get addicted to gambling so by law, online casinos need toprovide a Responsible Gambling page.

This is to help players who might be seeking help, and how to find your limits while gambling.

William Hill's online casino has a number of ways for you to set limitations on your account, including:

  • Deposit limits
  • Time limits
  • Spend limits
  • Cool Off time limits

You can set these as daily, weekly, or monthly limits.

For those who need something stricter, William Hill gives you the option to opt-in for self-exclusion. This list bans you from being able to access the online casino as well as other operators'sites.

William Hill Live Casino Mobile

You will also be restricted from entering any of the land-based casino venues in the state.

If you or someone you know has a gambling problem, call 1-800-GAMBLER for immediate assistance.

You can visit our Responsible Gambling page to learn more about it.

Conclusion

In conclusion, William Hill's online casino is on the right path to success. While it's still in the process of a soft launch, the casino has a lot of great features already including a varietyof ways to deposit and withdraw, a mobile compatible app, and a decent welcome bonus.

Of course, we are all expecting the library to grow immensely as there are only about 5 games available right now. However, this is normal for any casino doing a trial run.

We are expecting a lot from William Hill's online casino, especially in a market as fierce as New Jersey. Make sure to check back here for regular updates and find out when the casino goes fullforce!





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